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What is Mailloop?
Mailloop is a revolutionary all-in-one email marketing and management solution that provides absolutely everything you need to set up, manage, and send email promotions, newsletters, and autoresponders to the opt-in list you have (or plan to build).
Mailloop's step-by-step wizards and simple "point-and-click" interface means even "newbies" can become overnight experts at email marketing.
Not only does Mailloop automate and deliver your email, it also gives you ALL the tools and instructions you need — including video tutorials and newsletter and email promotion templates — to:
- Add a web form to your website to start collecting opt-ins
- Manage new subscribers and unsubscribe requests
- Send free reports, eBooks, and order confirmations
- Personalize text and HTML email messages
- Put together professional-looking newsletters and e-zines
- Create unlimited email follow-up offers and autoresponders
... so you'll get the highest possible response to your email marketing efforts — and make the maximum amount of money from your opt-in list!
Email marketing is a highly profitable business strategy that, up until now, has been quite time consuming for online entrepreneurs. But because Mailloop allows you to put your ENTIRE email marketing campaign on autopilot, you can reap the rewards of email marketing without the hassle of having to spend time managing minor customer service chores!
How long does it take to get up and running?
Just minutes! Right after you order Mailloop, you'll receive an email containing your download instructions and registration information. Simply download the software to your computer, and you can begin sending email messages immediately!
Will Mailloop work with my Mac?
Mailloop was designed to run on a PC platform, but it will work on any Mac computer with Microsoft's VirtualPC for Mac.
What if I need help getting set up and learning how to use Mailloop?
Mailloop was designed to be as easy to use as possible. Its step-by-step wizards guide you through the straightforward set-up process — but if you ever need additional support, it's never more than a click away!
Your purchase of Mailloop includes:
- Learning tools: Instructional video tutorials, software manual, and FAQs
- Embedded help manual: While you are using Mailloop, you can press F1 at any time to open the help manual for the specific topic you are working on
- Marketing Strategy Guides: Step-by-step instructions show you how to grow your opt-in list, get your email delivered, avoid spam complaints, and maximize your email profits
- One-on-one support: Unlimited phone, email, and online chat support with our Mailloop experts
Our team of support experts is dedicated to providing the highest level of support to our customers. In fact, every Mailloop customer is automatically protected by our unlimited lifetime email, chat, and phone support package!
Can I use Mailloop for more than one business?
Absolutely! There is no restriction on the number of lists you can manage, or how often you can send mailings — whether you have one business or a hundred!
Can I personalize my messages?
Yes! In fact, you can go far beyond "basic" personalization — you'll have the ability to collect unlimited details on each of your subscribers, and then pick and choose which details to merge into every email, newsletter, and responder you send. You can even personalize your subject lines!
What are autoresponders?
Autoresponders are automated email messages you can ask Mailloop to send in response to incoming messages you receive.
For example: When someone submits their contact information through an opt-in form on your website, you can set Mailloop up to respond with a thank-you email. And, if you have an opt-in offer like a free report or an eBook, you can even get Mailloop to automatically attach it to the email for you!
Even more powerful are Mailloop's "sequential autoresponders" — the secret weapon of many online businesses...
Sequential autoresponders are a series of ultra-motivating email messages that can be sent automatically to your newest customers and subscribers, starting the minute they buy a product or sign up for your newsletter!
For example, if someone subscribes to your newsletter, you could set Mailloop to send the following series of sequential autoresponders:
- Day 1: A "thank you for subscribing" email message (this looks really professional and helps to establish a relationship of trust).
- Day 3: An email giving your new subscriber more information about the different areas of your website that you've set up to help them (this encourages people to return to your website for another look at your offer).
- Day 5: A special offer or discount that is only available to new subscribers (this is an easy way to capture 30% to 40% more sales automatically).
- Day 7: An email providing your subscriber with links to back issues of your newsletter and reminding them about a page on your website that features seasonal specials (again, encouraging the subscriber to return to your website and check out your offer).
... and so on!
Quite frankly, sequential autoresponders are a MUST for any Internet business. If you're not using them, you're leaving money on the table, pure and simple.
Here are just a few of the ways you can use sequential autoresponders to increase your email profits:
- Convert at least 1 in 12 of your NEW subscribers into paying customers within 3 days of them signing up by sending them MORE information about your products and services, and special "subscriber-only" offers!
- Boost your sales by an immediate 30-45% using the customers you already have by sending follow-up offers for similar products. (Once you've proven yourself to a customer, it's easy to sell them similar products... because they trust you!)
- Generate easy "repeat" sales by scheduling autoresponders to follow up with customers 20... 45... 60 days after the sale (whenever you like!). Will they run out of your product? Will they need more? Send profitable reminder emails — automatically!
- Spend more time growing your business and less time maintaining it! How much time do you think you'll save when you use Mailloop to send pre-written email responses to common customer questions? Automate your customer service!
- DOUBLE your opt-in subscriptions with an information-packed "seven-lesson" series of autoresponders as a FREE gift... and watch your subscription rate go through the roof!
... and this is barely scratching the surface!
The best thing is, once you've set up these autoresponders (it's very easy to do with Mailloop's user-friendly wizards that lead you step-by-step through the process), you'll be able to walk away... and your responders will do ALL of this follow-up automatically!
How many autoresponders can I set up with Mailloop?
There is simply NO LIMIT to the number of single autoresponders and autoresponder series you can set up and manage with Mailloop. Plus, each series can include as many messages as you wish!
Can I schedule my messages to be sent when I'm not around?
Yes! Whenever you set up a mailing, you'll be able to choose the date and exact time that your messages will be sent. This allows you to schedule a sequence of mailings days, weeks, or even months in advance!
Can I send attachments?
Yes! Send attachments of your free report, latest product brochure, eBook, and more! Since Mailloop allows you to send attachments of up to 1MB, you're free to send subscribers additional articles and literature with your email.
Can Mailloop automatically send eBooks I sell?
Yes! Automatically distribute all of your eBooks and registration codes (or any other product you may offer that can be delivered electronically) with Mailloop's built-in eBook distribution system!
This system will allow you to automatically assign unique usernames and passwords to people who have purchased your eBooks, and send this information to your customers as soon as their payment has been processed.
Do you add any advertising to the bottom of my messages?
No. Mailloop is a professional tool, and we never place any advertisements of any type in your email messages.
You retain complete control over the appearance and content of all your messages. You also maintain 100% control over the "Reply To" and "From" addresses used for every email you send, so your customers see a message coming from YOU — and not some email marketing company. (This is an extremely valuable feature that few email services will offer you.)
What kind of messages can I send? Text? HTML?
Mailloop gives you complete control to send either type of message. And if you prefer, you can set Mailloop to detect what email browser your subscriber is using, and then automatically deliver the right format — HTML to those who can read it, and text to those who can't!
Do I have to pay by credit card?
While most of our customers find that using their credit card is the most convenient way to pay for their purchase, we offer a variety of different payment options:
- If you wish to order Mailloop by telephone, please call 1-888-462-7006 between the hours of 8 a.m. and 4 p.m. PST, Monday through Friday.
- If you wish to order by mail or fax, please click here for an order form that you can print out and mail or fax to our office.
- If you wish to order by credit card, please click here to go to our secure server. Within one minute of receiving your order, we will email you the registration information and download instructions you need to start profiting from Mailloop immediately!
Aren't email campaigns difficult to design and deliver?
Whenever we hear someone insisting that email marketing doesn't work, we always ask them if they've ever actually tried it themselves. Most of them admit that they haven't. When asked why they haven't, the answer is almost always the same: They think that the process of creating and sending out an email promotion is too complicated or too difficult — but Mailloop has changed all that!
Mailloop has been designed to provide email marketing veterans and complete newbies alike with one of the most advanced, yet easy-to-use, email marketing systems available.
Designed from the user's perspective, Mailloop's wizards walk you through even the most complex email marketing functions step-by-step — without losing any of the robust functionality of a world-class email marketing solution.
Will people unsubscribe from my list if I email them?
A common concern among online business owners is that their customers and subscribers will start unsubscribing from their list if they receive promotional emails. Because of this, some companies only email their customers and subscribers is when they want to notify them of a company event, like a move to a new location or a total redesign of their website.
It's true that if you never send any email to your customers and subscribers, you won't get any unsubscribes. After all, there would be nothing for them to unsubscribe from! But what was the point of collecting all those email addresses if you aren't going to use them?
The fact of the matter is this: People who give you their email addresses fully expect to receive email from you. Why else would they give you their contact information?
And according to a joint study recently released by the Direct Marketing Association and the Association of Interactive Marketing...
63% of companies surveyed reported that email marketing
was their most effective customer retention tool.
A "customer retention tool" simply refers to a method of preventing your customers from buying products or services from your competition rather than you. Sending the occasional email to your customers allows you to do that at very little cost to you!
Customer retention is one of the most important aspects of any business. Losing a customer to your competition is very harmful to your bottom line, because one existing customer is more valuable than a list of potential customers.
For this reason, it's extremely important to stay in touch with your customers, and email is a quick, cheap, and easy way to do this.
And keep in mind that people who unsubscribe from your list as a result of responsible, well-written email marketing campaigns are actually doing you a favor — after all, why would you want to waste your valuable time and resources emailing people who have no interest in your business or what you're offering?
Will my customers think I am "spamming" them?
It's important to understand the difference between spam and legitimate, permission-based email marketing. "Spam" is unwanted email that has been sent by an individual or company with which the recipient has had no prior contact.
In fact, spammers usually get their lists of email addresses by "harvesting" them from websites and purchased lists, or through a wide range of other unethical sources.
Permission-based email is quite the opposite. Marketers who practice this type of ethical email marketing have had some form of contact with the individuals on their opt-in lists — a past transaction or a simple opt-in on the company website, for example.
And remember: People who give you their contact information expect to hear from you! In fact, IMT Strategies reports that...
78% of the people surveyed in a recent DoubleClick report said that
they wanted to receive email from their favorite online merchants.
... and this means if you aren't using email as a marketing tool, you're potentially missing out on A LOT of sales!
The fact is that the majority of email users are well aware of the difference between legitimate email and spam. So unless you really are a spammer, you don't need to worry that your customers will think that you are (as long as you follow a few simple rules like providing clear unsubscribe instructions). Your customers are smart enough to tell the difference.
Plus, when you order Mailloop, you'll receive access to our library of learning resources and strategy guides that teach you EXACTLY how to make sure you're sending only legitimate, permission-based email messages — so your emails will never be confused with spam!
How will email marketing and promotions help to build my credibility?
It's a myth that using email as a promotional tool will cause subscribers and customers to have a lower opinion of your business. We're not sure who started this rumor, but we'll bet that it was someone who didn't do a very professional job of putting together their own email campaigns!
If you launch a poorly designed, badly-written email campaign, of course you will damage your credibility. The same goes for a direct mail campaign filled with spelling mistakes, or an offensive newspaper advertisement.
However, if you spend some time creating a well-formatted, high-quality email that's of real value to your customers and subscribers, you'll BALLOON your credibility — and your sales — overnight!
In fact, a recent report by eMarketer revealed that...
67% of US consumers said they liked companies who, in their
opinion, did a good job with permission-based email marketing...
... proof that an email marketing campaign that is well designed and properly delivered will actually enhance your credibility among your customers and subscribers — not damage it.
The key to delivering an email promotion that your opt-in list will appreciate is paying attention to quality. You can do this by:
- Making sure your message is directly relevant to your subscribers' interests. If they opted in to learn more about gardening, don't send them offers for candles.
- Proofreading everything you send out at least a couple of times. (It's wise to get someone else to proofread it for you as well.)
If you do a professional job creating your email messages before sending them out, your customers will get a great impression of your business, and will feel comfortable conducting business with you — and buying from you!
And remember: When you purchase Mailloop, we provide you with strategy guides, learning resources, and email templates you can use to ensure your messages are professional and will be well-received!
Is email marketing as effective as it used to be?
Because of the volume of email we all receive on a daily basis, some people wonder just how effective email is as a marketing tool. And the fact that spam has received so much attention in the news lately also hasn't done much to instill confidence in this medium.
But the idea that email marketing is no longer effective really stems from people failing to make the distinction between spam and legitimate, permission-based email marketing.
While it's true that spam is not an effective marketing tool — and never has been — permission-based email marketing continues to be a tremendously powerful, easily trackable, and instantly measurable way to market your product or service.
Need proof? According to a recent DoubleClick study...
69% of American email users have made purchases online
after receiving permission-based email marketing.
It's a fact that email remains one of the most effective marketing tools in history, and this is great news for online business owners who continue to use email to promote their products and services!
How do I collect email addresses from my website?
When you order Mailloop, you'll get access to a detailed, straightforward help manual — and our easy-to-follow video tutorials — that will walk you through creating a web form for collecting email addresses and adding it to your site.
Plus, we'll show you how to configure it to load new subscriber information directly into Mailloop — automatically!
Can I collect more information about my subscribers than just email addresses?
Yes! You can collect and save unlimited "fields" of information about each new subscriber and customer in your Mailloop subscriber lists — and you don't need to have any technical know-how to set this up!
Collect any details you want — name, address, age, which products they bought, what type of pet they have — anything! Mailloop will also show you how to merge that information into each email you send to automatically personalize your messages, so each recipient will think you wrote the email message just for them!
Does Mailloop come with leads? Or can I buy IMC's list?
Mailloop does not come with any leads, and IMC never shares its subscribers' addresses under any circumstances.
We always recommend that you build your own opt-in list, and to help you do this, Mailloop includes learning tools and resources that will show you how to generate optins immediately... even if you're starting from zero!
In fact, we'll show you the nine essential steps we use to get more and more optins every day — AND we'll tell you exactly how you can implement them in your own business and start growing your list today!
I already have a list of contacts. Can I import my existing list into Mailloop?
Absolutely! Mailloop walks you through how to import ALL of your current customer and subscriber records right into your account — without having to send any additional "confirmation" messages to your current subscribers (something many other email marketing solutions require you to do).
Also, Mailloop been designed to import any list you've exported from your payment provider or other software, so you can quickly and easily get set up to manage ALL of your incoming and outgoing mail from this one central location!
How large a list can I have?
There are no restrictions on the size of your list, or on how many messages you can send.
Can subscribers remove themselves from my list automatically?
Yes! Subscribers can automatically remove themselves in real time. Never waste another minute on this time-consuming list-management chore — Mailloop will look after this for you!
Can I access statistics about my mailing lists and my mailings?
Yes! Mailloop provides you with important list and mailing statistics for each individual mailing list, newsletter, and autoresponder series, including:
- Your total number of subscribers
- Your total number of unsubscribes
- Your number of undeliverable messages
- Your number of sent messages
Are my lists "searchable"?
Yes! One of Mailloop's most powerful features is the "Query" feature, which allows you to search ALL of your lists using as many as five different criteria.
For example: If you wanted to know how many of your customers from California had purchased a certain product, but HADN'T purchased another product, you would simply "Query" your lists to search for any people who met these conditions.
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